Immediate response NEVER or in the "0 - 10 with 10 being the most likely" scenario: I would like to score a negative number in double digits but zero will do.
Will this answer of mine ever change; NEVER again is appropriate.
Think about it - We love our friends and family, time with them is precious and sometimes, not often enough. Do you think that your business or any of the companies we deal with during our working day, which now also come with the added "survey ending" will ever come up in conversation with the dearest and most important people in our lives?
You waste our time with surveys during our work days; Thinking we are then going to freely choose to waste our limited private lives for the benefit of your business. No chance.
If I was to do this "recommend to family and friends" I could potentially end up with my private time spent still working but now for free with all the rewards of my recommendation growing the pockets of Companies that have no idea who I am. Doesn't quite add up.
This question made me also realise that I believe in my friends and family, they are adults with fantastic abilities of MAKING THEIR OWN CHOICES. If you include the young when blanketing people with this kind of question I respond with this answer: with my friends and family the young ones have intelligent adults with these same fantastic abilities in their lives making their decisions for them until they come of age.
Personally, even if I think your service is or was impeccable without one fault, you will NEVER enter my mind when I am with loved ones….
#themoststupidquestionever